At Fashion Glow, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are happy to assist with returns and refunds.

1. Eligibility for Returns
   • Products must be unused, unopened, and in the original packaging to qualify for a return.
   • Returns must be initiated within 7 days of receiving the product.
2. Non-Returnable Items
   • Products such as cosmetics, skincare, and personal care items that have been opened or used are not eligible for return due to hygiene reasons.
3. Return Process
   • To initiate a return, please contact us at returns@fashionglow.com with your order details.
   • Once the return is approved, we will provide you with instructions on how to send the item back.
4. Refunds
   • Refunds will be processed within 7-10 business days after the returned item is received and inspected.
   • The refund will be issued to the original payment method. Shipping fees are non-refundable.